Making Home Choices That Are Best For You!

We Are Located At

1840 University Blvd SE

Albuquerque, NM 87106

Office Hours Are

8:00 am – 4:00 pm

Monday through Friday (unless otherwise noted)

AHA Properties Tenants – Maintenance Emergencies

What is an Immediate Emergency?

Call 505.857.3718 for any emergency listed below:

  • All toilets/drains are clogged
  • Main water line break on property (if water is running out)
  • Water break in apartment and water is running
  • Water heater leak cannot be contained
  • Power out to unit (when others are on) and breakers have all been checked by the tenant
  • Smell of burning wires
  • Smell of natural gas
  • APD or AFD need access to a unit (could be welfare check)
  • Need to secure a unit due to broken window, door, break-in, etc
  • Carbon monoxide detector is sounding (not a battery chirp)
  • Refrigerator not working
  • Gas meter has been damaged/altered

What is a Next Day Service Emergency?

  • Clogged toilet / sink / bath tub, broken window, smoke detector beeping (low battery alert) call 505.857.3718

What is Not an Emergency?

Please fill out the Maintenance Request Form, a Work Order will be created when staff returns Tuesday, January 2, 2024

  • Tenant lock out (tenant responsibility after hours)
  • One toilet clogged when tenant has a second toilet
  • Dripping faucet
  • Leak under the sink (that can be contained until the next day)
  • Electrical (wall or section outlets out, unless kitchen)
  • Hot water heater out (unless leaking)
  • Noise complaints (call APD)
  • No parking space

Rent Payments

  • Check or money order only, NO CASH, can be placed in the depository box slot by the front door (at 1840 University Blvd SE), at any time, even when the office is closed on holidays and weekends. To avoid delays in processing your payment please clearly print your name, address, and apartment number clearly on the check or money order.
  • Or pay your rent online click here for details

Account Balance

Need to know if you still owe a rent debt to AHA for a Public Housing unit? Call our automated hotline 24 hours a day to find out your current balance at 505.764.3989.

Landlords

Payments will be deposited Tuesday, January 2, 2024.

Looking for Housing

See our Resources call the United Way resource line at 211 or 505.245.1735. AHA is not currently accepting applications for Public Housing or Section 8 HCV Programs, we are accepting applications for Project Based Voucher Program. When we open our wait list, it will be posted on Facebook, X (formerly known as Twitter), and on the AHA website.

Please fill out and submit the Be Notified Form to join the AHA mailing list to be notified in the future by email, automated phone call, text message and/or by letter or postcard sent by U.S. mail, to find out when we will be accepting pre-applications.

Vendors

Please email purchasing at purchasing@abqha.org they will respond when we reopen Tuesday, January 2, 2024.

Waiting List Hotline

Need to know your position number on the Public Housing Waiting List? Call our automated response waiting list hotline, at 505.764.3989, 24 hours a day.

We thank you for your understanding and wish all of you safe and happy holidays.

We Are Closed For The Following National Holidays

  • New Year’s Day

  • Martin Luther King Day

  • President’s Day

  • Memorial Day

  • Juneteenth

  • Independence Day

  • Labor Day

  • Veterans Day

  • Thanksgiving

  • Indigenous People’s Day Observed

  • Christmas Day